Privacy and Policy
Privacy Policy
Last Updated: 28 February 2026
At Noor Al Mamzar Medical Center (“we”, “our”, “us”), accessible via https://nooralmamzar.com, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Full name
Phone number
Email address
Address and demographic details
Appointment and inquiry details
b. Medical & Health Information
Medical history and treatment-related information
Information shared through consultation forms or direct communication
c. Technical Information
IP address
Browser type and version
Device information
Pages visited and time spent on the website
2. How We Collect Information
We collect information when you:
Fill out contact or appointment forms
Book appointments online or offline
Communicate with us via phone, email, WhatsApp, or website
Browse or interact with our website
3. How We Use Your Information
Your information is used strictly for legitimate medical and administrative purposes, including:
Scheduling and managing appointments
Providing medical consultations and treatments
Responding to inquiries and requests
Improving our services and website functionality
Internal record-keeping and compliance with legal obligations
Sending appointment reminders or service-related communications
⚠️ We do not sell, rent, or trade your personal or medical information.
4. Data Sharing & Disclosure
Your information may be shared only with:
Authorized doctors, nurses, and medical staff
Administrative staff involved in patient management
Trusted third-party service providers (IT, hosting, analytics)
Government or regulatory authorities when legally required
All third parties are required to maintain confidentiality and data protection standards.
5. Data Security
We implement appropriate technical, administrative, and organizational measures to protect your personal and medical data, including:
Secure servers and hosting
Restricted access to authorized personnel only
Regular system monitoring and updates
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking Technologies
Our website may use cookies to:
Improve website performance and user experience
Analyze traffic and usage patterns
Enable essential website functionality
You can control or disable cookies through your browser settings.
7. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal and medical data only for as long as necessary to:
Provide medical services
Meet legal, regulatory, and operational requirements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our services are not directed toward children without parental or guardian consent. We do not knowingly collect personal information from children without proper authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
Noor Al Mamzar Medical Center
📍 204 & 206, Block A, Al Khallafi Building, Al Mamzar, Dubai, UAE
+971 50 271 4255
info@nooralmamzar.com
https://nooralmamzar.com
